3. What data does METECA collect?
We can collect the following information about the user, which is usually provided by the user:
Data processing takes place mainly to provide our services, products and documentation to users, to perform the contractual obligations and to improve the quality of our services. Specifically, we process users’ personal data for the following purposes:
As part of our relationship with you, we may disclose, transfer and/or store personal data abroad (i) to conclude or execute contracts directly or indirectly related to our business relationship with you, (ii) when communication is necessary to safeguard a prevailing public interest, or (iii) in exceptional cases provided for by applicable laws.
Data transfer abroad may include transfer to jurisdictions that i) ensure an adequate level of data protection for the rights and freedom of the subjects in relation to data processing, ii) benefit from adequacy decisions related to their level of protection (i.e. adequacy decisions by the European Commission or the Swiss Federal Data Protection and Information Commissioner) or iii) do not benefit from such adequacy decisions, and do not provide an adequate level of data protection. In the latter case, METECA ensures that adequate safeguard measures are in place, for example using data protection standard contractual clauses established by the European Commission.
For more information on international transfers or appropriate guarantees, you can of course contact us (firstname.lastname@example.org).
We are committed to ensuring the security of the data we process. In order to prevent unauthorized access or disclosure, we have put in place adequate physical, electronic and managerial procedures to safeguard and protect the information collected.
Our website may use technical cookies. A cookie is a small file that asks permission to be placed on the hard drive of the user’s computer. Unless this function is deactivated on the user’s browser, the file will be added and the cookie will help analyze web traffic, and let us know when you visit a specific website.
The cookies in use on our website allow web applications to respond to the user as an individual. The web application can offer customized services depending on the user’s needs and tastes, collecting and storing information about his/her preferences.
Overall, cookies help us provide a better website, allowing us to monitor which pages users find useful, and which they do not. Cookies do not give us access to computers, or provide information about users, besides the data that users choose to share with us.
Each user has the following rights:
Where applicable, individual users also have the right to lodge a complaint with a competent authority for data protection.
The user can finally withdraw consent to the processing of personal data granted to METECA at any time. Please note that the revocation of consent will have no effect on the validity of data processing prior to revocation.
The aforementioned rights may be exercised by e-mail (to email@example.com) or by letter.
We will process and store the personal data of users for as long as necessary in order to comply with our contractual and legal obligations. We will delete or make personal data anonymous once they are no longer necessary to achieve the aforementioned purposes, unless (i) any applicable legal or regulatory provision regarding the retention of personal data requires retention for a longer period or (ii) conservation is necessary to prepare, exercise or defend against actual or potential legal actions, investigations or similar procedures.
12. What is the duration of data retention?